ID support in the College of Liberal Arts and Sciences
On-campus, hybrid, and iCourse support
The College is very fortunate to have the IDs listed below. They are experts in teaching, highly educated in pedagogy and learning theory, and provide instructors with personalized 1-on-1 assistance with instructional best practices, course design, Canvas and learning tool functionality, and problem-solving. If your unit doesn't have an ID, speak to your leadership to see if there's any potential of hiring one--Kena can assist units with ID staffing, onboarding, and providing these invaluable staff members with a sense of community.
SHPRS Dannielle Jensen
SST London Skiles
SoLS Holly Basteyns and team
SSFD Amanda Evans
English Steph Serrano
SILC Kristin Elwood
All other units in The College can contact Kena Ray (Asst. Dir) and Joan Bahamonde (ID Sr.) in the Dean's Office, or schedule a consultation with ET's Learning Experience Design team.
ASU Online oCourse support
The ASU Online Instructional Designers are experts in online course delivery. They guide instructors through the online course design process and provide ongoing curricular consultation. They also help instructors make the most out of learning tools licensed for online use.
Not sure who your Online ID is? Email the EdPlus ID team at designhelp@asu.edu or ask Kena Ray kkray@asu.edu
ASU Enterprise Technology Support
ASU Enterprise Technology (formerly UTO) has two support teams: the Learning Experience Design team and The Experience Center (formerly Help Desk).
Learning Experience Designers
ASU's Learning Experience Designers (LXDs) provide faculty workshops, consultations and resources to connect teaching and technology.
Explore the LX resources available to all ASU faculty.
ASU Experience Center (help desk)
The ASU Experience Center is staffed 24/7/365 to assist you with Canvas technical support.
- Call 855-278-5080 and follow the prompts for Canvas help.
- Visit the Service link in MyASU for other help options like live chat.