Instructional Design support
Instructional Designers (IDs) provide instructors with pedagogical strategies, curricular consultation, and recommendations for optimizing students' achievement of learning outcomes.
Most IDs support instructors regardless of course modality, though they specialize in the particular modalities as categorized below. Ask any of us anything: we're all happy to help!
Sync, on-campus, hybrid, and iCourse support
The College is very fortunate to have the IDs embedded in the units below. They provide instructors with highly personalized 1-on-1 assistance with teaching best practices, course design, Canvas functionality, and pedagogical problem-solving.
SHPRS Abigail Smith &Tope Onitiri
SILC David Parks
SOLS Amy Pate & Sarah Prosory
SST Charisa Deremiah
SGSUP - Steven Maierson
All 13 other units Kena Ray
ASU Online oCourse support
The EdPlus Instructional Designers are experts in online course delivery. They guide instructors through the online course design process and provide ongoing curricular consultation. They also help instructors make the most out of learning tools licensed for online use such as Yellowdig, Voicethread, Rise, and Playposit.
Not sure who your Online ID is? Email the EdPlus ID team at firstname.lastname@example.org or ask Kena Ray email@example.com
The University Technology Office has two support teams: The Experience Center (formerly Help Desk), and the LMS Training ID team. They specialize in Canvas functionality, course requests, and technical troubleshooting.
ASU Experience center (help desk)
The ASU Experience Center is staffed 24/7/365 to assist you with Canvas technical support.
- Call 855-278-5080 and follow the prompts for Canvas help.
- Visit the Service link in MyASU for other help options like live chat.
Canvas training and support
Find Canvas training and support at https://lms.asu.edu/ or email the LMS team at firstname.lastname@example.org. The Instructional Designers on the LMS team also host daily virtual office hours from 9am to noon, which you can join by clicking here: https://asu.zoom.us/j/549593886.